You just need to take your electricity key or gas card to your nearest paypoint or post office branch.
How to top up electricity meter without key.
However if you ve got an older traditional meter or you re on smart payg standard and use a key or card to top up you ll need to top up at a paypoint instead.
This is to make sure your supply doesn t stop.
It s easy to keep your pay as you go meter topped up.
After a minute has passed your key will be connected and ready to top up.
There is no top up limit on a gas card.
As of the 31st august 2012 you will not be able to top up your card at your local shop.
You can do this by popping it into the meter and leaving it there until it beeps.
Your meter is outside or in a separate building.
All electricity suppliers are replacing smart card meters smartpower with key meters.
Put your key or card into the meter for at least a minute to activate it.
It s important to keep your gas and electricity meters topped up.
Put the key or card into your meter.
Understanding your electricity meter understanding your electricity meter.
Once you ve set up your key you re ready to top up.
Top up your key or card at a convenient payzone or post office.
After you ve topped up insert your key into the meter and wait 5.
Check the receipt once you ve topped up.
Gas meters hold a maximum of 999.
They must try to move your meter to somewhere you can get to.
If they can t move it they have to replace it with a normal meter that lets you pay after you use energy rather than in advance.
You ll know if you have a prepayment meter if you have to top up a prepayment card key or app to pay for your gas or electricity.
If it s your first time topping up you ll need to activate your key or card in your meter first.
Confirm how much you d like to pay to top up.
You can t top up anywhere nearby.
Key meters work in similar ways to smart card meters you top up a plastic key and when you put the key into your meter the credit is transferred to the meter.
Top up at your nearest paypoint or payzone.
You can add up to 99 at a time to your meter but be aware that it will.
Before topping up put your key into your meter for 60 seconds.
See if you can switch getting started simply register your new gas card electricity key before you topping up.
You can top up a maximum amount of 49 per transaction on your key or card and your electricity meter will hold up to 249.
Your meter is in a shared cupboard that you don t have a key for.
We also operate a friendly non disconnection policy on most meters.
If you ve got a smart meter and are on our smart payg plan you can top up your electricity and gas online.
The cashier will top up the key or card and after taking your payment return the key or card to you with a receipt.
There are around 4 million prepayment energy meters in.
For an electricity key you can add up to 49 per transaction up to a limit of 255 in total.
Smart pay as you go means you can top up wherever whenever.
Topping up your electricity meter online.
