If you can consider topping up more than you normally would to reduce the risk of running out of credit.
How to top up electricity online edf.
A prepayment meter allows you to pay for your gas and electricity as you use it so there are no meter readings or bills.
You ll be able to see exactly how much energy you re using in pounds and pence and top up online set budgets and more.
Which types of energy tariff do edf offer.
Gas meters hold a maximum of 999.
If this isn t possible call our dedicated prepayment line on 0333 200 5110 and our team will support you.
If you re self isolating you may use more energy than normal.
Manage your energy online.
We also operate a friendly non disconnection policy on most meters.
Here at edf energy we want to make managing your energy simple.
For example top up 10 and that credit is available for both gas and electricity.
When you top up online your top up goes into a dual balance which can be used for both gas and or electricity as you use them.
I need to top up my smart pay as you go meter with my unique transaction reference number utrn sometimes you have to manually add the credit onto your smart pay as you go meter for example you re running out of credit you ve topped up but your credit hasn t reached your meter.
Find out what your electricity meter number is how you take a meter reading what to do if there s a power cut and how you switch providers.
Edf is one of the big six energy suppliers in the uk and according to citizens advice is in top position for customer service ratings.
If you re self isolating where possible arrange for a friend family member to top up your key or card for you if it s safe to do so.
Edf energy customer support fund awards grants to some of our most vulnerable customer households to help clear domestic gas and or electricity debts.
A smart pay as you go meter is a type of smart meter that comes with a handy in home display or an ihd for short.
You can top up a maximum amount of 49 per transaction on your key or card and your electricity meter will hold up to 249.
Edf energy s pay as you go lets you keep control of your energy costs.
View your bills make payments provide meter readings change your tariff and update your details.
There are a range of fixed and variable edf energy tariffs available to you.
Read our energy efficiency advice.
It also offers grants for the purchase of essential energy efficient white goods such as cookers refrigerators or washing machines.
